為確保食品的衛生與安全,本公司產品除非在未拆封且包裝損壞或出現明顯變質的情況下,方可申請換貨。已拆封、已食用或因消費者操作不當(如外盒變形、失溫或保存不當)導致的產品變質,本公司概不接受退換貨申請。
由於本公司產品每日新鮮製作,請務必於包裝上標註的保質期內使用,以確保最佳品質。
為保障您的權益,請在收到產品後立即檢查其狀況是否正確無誤。如有任何問題,請於收到產品後三日內聯繫客服,逾期本公司將不接受任何退換貨請求。
若產品在運送過程中出現損壞或瑕疵,請在配送人員在場時立即反映,並拍照留證,以保障您的權益,並立即聯繫本公司處理。
To ensure the hygiene and safety of our food products, returns or exchanges are only accepted if the product packaging is unopened and shows visible damage or deterioration. Once the product is unsealed, consumed, or if any issues arise due to improper handling by the consumer (such as deformation of the packaging, temperature loss, or poor storage), we regret that returns or exchanges cannot be accepted.
As our products are freshly produced daily, please ensure they are used before the expiration date indicated on the package to maintain optimal quality.
For your protection, please inspect the product immediately upon receipt to ensure it is correct and complete. If there are any issues, please contact our customer service within three days of receipt. After this period, no return or exchange requests will be accepted.
If the product is damaged during shipping, please report it directly to the delivery personnel and ensure photos are taken for evidence. Contact our company immediately to resolve the issue.